Your Data & Your Rights

CR786 Privacy Policy — How We Handle Your Personal Information

This Privacy Policy explains what personal data CR786 collects from Pakistani players, how that data is used, how it is kept secure, and what rights you have over your own information. We keep this simple and honest — no unnecessary jargon.

Last updated: January 2026 Print this page
Our Commitment

CR786 does not sell your personal data to third parties for marketing. We collect only what is necessary to run your account and process payments in PKR. Your information is stored securely.

Privacy at a Glance

Six Core Data Principles at CR786

These principles underpin how we handle every piece of data connected to your CR786 account.

Minimum Collection

We collect only the data we actually need — registration details, payment information, and activity logs required to operate your account and process PKR transactions. Nothing more.

Secure Storage

Your data is stored on secured servers using encryption at rest and in transit. Payment details processed through JazzCash, Easypaisa, Raast, and bank channels follow industry-standard security protocols.

No Third-Party Sales

CR786 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Full stop.

Your Control

You have rights over your own data — to access it, correct it, request deletion, and opt out of non-essential communications. These rights are exercisable by contacting support.

Limited Retention

We keep your data only as long as necessary for account operation, payment compliance, and any applicable record-keeping requirements. Data no longer needed is securely deleted or anonymised.

Transparency

This policy clearly states what we collect, why we collect it, who we share it with, and how long we keep it. We will notify registered players of material changes to this policy.

01Introduction

This Privacy Policy applies to all players who register or interact with the CR786 platform at cr786.app. CR786 ("we", "us", "the Platform") is committed to handling the personal data of our users with care and transparency.

By creating an account or using CR786, you acknowledge that you have read this Privacy Policy and understand how your information is collected and used. If you disagree with anything in this policy, you should not use the platform or should close your account by contacting support.

This policy should be read alongside our Terms and Conditions and our Responsible Gaming guidelines, which together govern your use of CR786.

This policy covers data processed in connection with Sports Betting, Live Casino, Slots, Bingo, Fish Games, account management, PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and cards.

02Data We Collect

CR786 collects personal data in three main ways: information you provide directly, information collected automatically when you use the platform, and information received from payment processors during transactions.

Information You Provide

  • Full name as provided at registration
  • Mobile phone number and email address
  • Date of birth (to verify minimum age requirement of 18+)
  • Identity document details when verification is requested
  • Payment method details (wallet IDs, bank account references) for deposits and withdrawals in PKR
  • Communications you send to our support team via chat or email

Information Collected Automatically

  • IP address and approximate geographic location at login
  • Device type, operating system, and browser version
  • Session duration, pages visited, and features used within the platform
  • Betting and gaming activity including bets placed, games played, deposits and withdrawals
  • Login timestamps and account activity logs
  • Cookie and local storage data (see Section 5 for details)

Information from Payment Processors

When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer, or card, CR786 receives confirmation data from the payment processor including transaction reference numbers and account verification status. We do not store full card numbers or mobile wallet PINs — these remain with the payment processor under their own security protocols.

03How We Use Your Data

The data CR786 holds is used exclusively to run the platform and serve you as a player. We do not process data for purposes beyond those listed here without your explicit consent.

Purpose Data Used Legal Basis
Account creation and authentication Name, contact details, date of birth Contractual necessity
Processing PKR deposits and withdrawals Payment method details, transaction history Contractual necessity
Identity verification ID document, name, date of birth Legal obligation
Fraud prevention and security IP address, device data, activity logs Legitimate interests
Responsible gaming monitoring Betting patterns, session data, deposit frequency Legal obligation / legitimate interests
Customer support Support history, account details Contractual necessity
Platform improvement Anonymised usage and performance data Legitimate interests
Promotional communications (if opted in) Email or phone number Consent

* We do not use your personal data for automated decision-making that produces legal effects on your account without human review.

04Payment Data & Security

All financial transactions at CR786 are conducted in Pakistani Rupees (PKR). Because payments involve sensitive data, we apply extra layers of care beyond our standard data handling.

What We Store

CR786 stores payment method references — such as a JazzCash wallet identifier or a bank account reference — sufficient to process withdrawals to your verified account. We do not store full card numbers, CVV codes, or mobile wallet PINs at any point. These are handled directly by the payment processor under their own PCI-compliant or equivalent security environment.

Verified Withdrawals Only

Withdrawal requests are only processed to payment methods verified in your own name. This is both a security measure and a fraud-prevention requirement. Third-party withdrawals are not permitted under any circumstances.

Encrypted in transit: All data exchanged between your device and CR786 is transmitted over HTTPS with TLS encryption. Your payment information is never sent in plain text.

Payment Processor Policies

JazzCash, Easypaisa, Raast, and bank transfer providers operate under their own privacy and security frameworks. CR786 is not responsible for data handling by these providers once a transaction leaves our platform, though we only work with established providers that meet standard security requirements.

05Cookies & Tracking Technologies

CR786 uses cookies and similar technologies to keep the platform working properly, understand how it is being used, and improve the player experience. Here is a plain explanation of what we use and why.

Essential Cookies

These are required for the platform to function at all. They manage your login session, remember your preferences during a session, and ensure the platform behaves consistently. You cannot opt out of essential cookies and continue using CR786 — they are a core part of how the site works.

Analytical Cookies

We use anonymised analytics data to understand which parts of the platform are most used, where players encounter difficulties, and how performance can be improved. This data does not identify you individually — it is aggregated across all users.

Preference Cookies

These remember choices you have made on the platform — such as display preferences or recently visited sections — so you do not have to reset them every time you log in.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies may affect certain platform features but will not prevent you from using the core CR786 functions.

No Third-Party Advertising Cookies

CR786 does not allow third-party advertising networks to place tracking cookies on the platform. You will not be tracked across other websites based on your activity on CR786.

06Sharing Your Data

CR786 does not sell, rent, or trade your personal data. We share data only in the specific circumstances described here:

Payment Processors

We share transaction data with JazzCash, Easypaisa, Raast, banks, and card processors as required to complete deposits and withdrawals. This sharing is limited to what the processor needs to complete the transaction.

Identity Verification Providers

Where we use a third-party service to verify your identity documents, the relevant document data is shared with that provider for the purpose of verification only. These providers operate under confidentiality agreements and are not permitted to use your data for their own purposes.

Legal and Regulatory Obligations

CR786 may disclose personal data where required by law or in response to a valid legal request from an authority. In cases where fraud, money laundering, or match manipulation is suspected, relevant account data may be shared with appropriate authorities as required.

Service Providers

We work with a small number of third-party service providers for functions such as platform hosting, customer support tooling, and analytics. These providers process data only under our instruction and are bound by data processing agreements that restrict their use of the data.

In all cases, data sharing is limited to the minimum necessary for the stated purpose. We do not share your sports betting history, game activity, or account balance with any third party for commercial purposes.

07Data Retention

CR786 retains personal data for the period necessary to fulfil the purposes described in this policy. The general principles are:

  • Active accounts: Data is retained for the lifetime of your active account plus any post-closure period required for compliance purposes.
  • Closed accounts: Following account closure, we typically retain transaction and identity records for a minimum period to meet financial record-keeping requirements.
  • Support communications: Support chat logs and email correspondence are retained for a reasonable period to allow us to refer back to previous interactions in case of related queries.
  • Anonymised analytics: Aggregated, anonymised usage data that cannot be linked to any individual may be retained indefinitely for platform improvement purposes.

When data is no longer required, it is either securely deleted or irreversibly anonymised so it can no longer be associated with you.

08Your Rights Over Your Data

As a CR786 player, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact our support team through the live chat or email available after login.

Right of Access

You can request a copy of the personal data CR786 holds about you. We will provide this within a reasonable timeframe after verifying your identity.

Right to Correction

If any data we hold about you is inaccurate or incomplete, you can request that it be corrected. Please contact support with the specific detail to be updated.

Right to Deletion

You may request deletion of your personal data. Note that some data must be retained for legal and financial compliance reasons and cannot be deleted on request — we will explain which data this applies to if relevant.

Right to Restrict Processing

In certain circumstances you can ask CR786 to restrict how your data is processed while a dispute about its accuracy or use is being resolved.

Right to Opt Out of Marketing

If you have opted into promotional communications and wish to opt out, you can do so at any time through your account settings or by requesting it via support. Opting out of marketing does not affect service communications about your account.

Data Portability

You may request a copy of the data you have provided to CR786 in a structured, commonly used format where this is technically feasible.

09Children's Privacy

CR786 is strictly for adults aged 18 and over. We do not knowingly collect or process personal data from anyone under the age of 18. If we discover that an account has been created by a minor, the account will be closed immediately, any funds will be returned where possible to the verified payment source, and all data associated with that account will be deleted.

If you believe a minor has accessed or registered on CR786, please contact our support team immediately so we can investigate and take the appropriate action.

10Changes to This Privacy Policy

CR786 may update this Privacy Policy from time to time. When changes are made, the "Last updated" date at the top of this page will reflect the revision date. For significant changes that materially affect how we use your data, we will make reasonable efforts to inform registered players through in-platform notifications or by email where contact details are available.

We encourage you to review this policy periodically. Continued use of CR786 after any update constitutes acceptance of the revised policy. If you do not agree with a change, you are entitled to close your account and request deletion of your data subject to the retention requirements described in Section 7.

11Contact Us About Privacy

If you have any questions, concerns, or requests related to this Privacy Policy or the data CR786 holds about you, please reach out to our support team. Live chat is available 24 hours a day, 7 days a week. You can also contact us by email — the address is available within the platform after logging in.

When contacting us about a data request, please include your registered account details so we can verify your identity before processing the request. We aim to respond to all privacy-related queries promptly.

Our support team handles data and privacy queries with care. All requests are reviewed by a human — not an automated system — and responded to with the specific information relevant to your account.

Related Policies

Other documents that govern your use of CR786

18+

Play Responsibly: CR786 is for adults 18 and above. Manage your play with deposit limits, session timers, and self-exclusion tools available in your account. Visit our Responsible Gaming page for full details.

Play Confidently at CR786

Register your account, deposit in PKR, and enjoy cricket betting, live casino, slots, bingo and more — with the confidence that your data is handled responsibly.

By registering you confirm you have read and accepted our Privacy Policy and Terms and Conditions.